1. Introduction
Forensic Domains ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable privacy laws as of 2026.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password (hashed)
- Payment Information: Processed securely by Stripe; we do not store credit card numbers
- Profile Information: Company name, website, preferences
- Communications: Emails, support requests, feedback
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, domains analyzed
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, referring URLs
- Cookies: Session cookies, preference cookies, analytics cookies
2.3 Voice Assistant Data
Important Notice About Voice Data:
- Our AI voice assistant (Jessica) processes voice in real-time only
- We do NOT record, store, or retain any voice recordings
- Voice data is processed by LiveKit's secure infrastructure
- Transcriptions may be temporarily cached for conversation context but are deleted after your session
- You can mute or disconnect from the voice assistant at any time
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to comments, questions, and support requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and fraud
- Personalize your experience and provide tailored content
- Comply with legal obligations
4. How We Share Your Information
We may share your information with:
4.1 Service Providers
- Stripe: Payment processing
- Vercel: Hosting and infrastructure
- Neon: Database services
- LiveKit: Voice assistant infrastructure
- Perplexity: AI search capabilities
4.2 Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of Forensic Domains, our users, or the public.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We do NOT sell your personal information to third parties.
5. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide our Service
- Required by law (e.g., tax records: 7 years)
- Necessary to resolve disputes or enforce agreements
Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
6. Your Privacy Rights
6.1 All Users
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of marketing communications
6.2 California Residents (CCPA/CPRA)
California residents have additional rights:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
- Right to limit use of sensitive personal information
6.3 EU/EEA Residents (GDPR)
EU/EEA residents have additional rights:
- Right to restrict processing
- Right to object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at privacy@forensicdomains.com. We will respond within 30 days.
7. Cookies and Tracking
We use the following types of cookies:
- Essential Cookies: Required for the Service to function (authentication, security)
- Preference Cookies: Remember your settings and choices
- Analytics Cookies: Help us understand how you use the Service
You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.
8. Data Security
We implement industry-standard security measures including:
- HTTPS/TLS encryption for all data transmission
- Password hashing using bcrypt
- Secure session management with HTTP-only cookies
- Regular security audits and penetration testing
- Row Level Security (RLS) on database tables
- API rate limiting to prevent abuse
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
9. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we use appropriate safeguards including Standard Contractual Clauses approved by the European Commission.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our Service. Your continued use after changes constitutes acceptance.
12. Contact Us
For privacy-related inquiries or to exercise your rights, contact us at:
Email: privacy@forensicdomains.com
Website: https://forensicdomains.com
For EU residents, you may also contact your local data protection authority.